Vendor and Product Information
New Growth Press
New Growth Press children's books bring biblical truth to life through captivating stories, vibrant illustrations, and age-appropriate language. Designed to help parents, teachers, and ministry leaders disciple children in the gospel, each book points young readers to Jesus in a way they can understand and relate to. Whether addressing big emotions, everyday choices, or timeless Bible stories, New Growth Press titles plant seeds of faith that grow alongside a child’s heart and mind. Trusted by families and churches alike, these books are the perfect tool for nurturing spiritual growth from the earliest years.
Return Policy
We sincerely desire complete customer satisfaction. To that end we offer a full refund of your online purchase if you:
- Return new books, unopened CDs, and DVDs in their original condition.
- All returns must be made within 14 days of purchase and accompanied with an original sales receipt.
You may return most new, unopened items within 14 days of delivery for a full refund. Certain promotional items may not be eligible for return. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
While we strive to ensure that the books arrive to you in excellent condition, we do understand that circumstances can happen beyond our control. If you receive a damaged item in your order, please notify us within 30 days of your order date to receive a replacement copy. If you find a defect or issue with the book binding within the first 6 months, and you feel the book has deteriorated without significant use, we are happy to send a free replacement copy.
Please note:
Please note return authorization is required. Please contact [email protected] to receive a return authorization and further instructions.
- Minibooks, ebooks and other digital products are non-returnable or exchangeable.
- After 14 days or without an original sales receipt, returns or exchanges will not be permitted.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
RETURN ADDRESS (*PRIOR AUTHORIZATION REQUIRED)
New Growth Press
ATTN: Returns Department
1301 Carolina St., Suite L-101
Greensboro, NC 27401
Nicole the Math Lady
Nicole the Math Lady offers support for your student's math journey with engaging videos and automated grading for Saxon Math. The pre-recorded videos and online grading are not only tools that will help your student better understand the material, they are features that will foster independence and teach the important skill of self-correction.
Our program offers support for each lesson in every Saxon Math textbook (Math 3 through Advanced Math.)
Return Policy
Our goal is to have happy students and families. While we are confident that our products work for most students, we realize that there are cases where our product simply may not be a fit. Thus, we have a 30 Day Money Back Guarantee. If you are not satisfied with your purchase, simply cancel (or downgrade) your membership within 30 days of purchase. We will process your refund within one week of receiving your request.
Notgrass History
Looking for high-quality and fun history education for your children? You've come to the right place! Homeschooling your children is surprisingly easy with Notgrass History.
We have written Christian homeschool history curriculum for students in first grade through high school. Our materials help parents train their children to honor God with their hearts, souls, and minds.
Notgrass History helps children learn through engaging lessons, beautiful photos and illustrations, primary source documents, inspiring literature, and creative activities. Our curriculum works for your family, whether you are teaching one child or multiple ages together.
Parents love how Notgrass History helps their families learn about the past in our American history and world history curriculum. Our geography, civics, government, and economics courses help students understand the present. The knowledge and tools students gain prepare them to become positive influences in their future homes, churches, workplaces, and communities.
With the convenience of a textbook and the richness of a unit study, Notgrass History provides a memorable learning experience for all learning styles. Regardless of your approach to homeschooling—classical, Charlotte Mason, eclectic, or something else—Notgrass History helps you reach your educational goals.
Return Policy
If your printed books are new and unused, and they are the current editions, you can return them any time for a full refund.
After using the curriculum for up to 30 days, if you decide that it isn't what you need for your family, you may return it for a full refund. However, the curriculum must still be the current edition, and you must follow the directions on our website about how to make a return.
Oak Meadow
Are you looking for a hands-on education that lets students experience their learning on multiple levels? Oak Meadow’s secular, book-based preK-12 curriculum is designed to give independent learners choices and opportunities for meaningful learning experiences. Oak Meadow incorporates elements of project-based, place-based, and experiential learning with creative activities to capture the interest of all types of learners.
- Our curriculum covers the four core subjects—English, math, science, and social studies– and is available for preschool through 12th grade.
- You can buy a full grade-level package, choose a single subject package, or select items ala cart.
- Our curriculum aligns with state standards while at the same time allowing families to modify and adjust the lessons to meet their learning styles, needs, and interests.
Return Policy
You have a 30-day evaluation period after your curriculum arrives to examine it carefully and determine if it is the right fit for you and your children.
If you decide during this 30-day period that you wish to return any of your course materials, please submit this form: https://www.oakmeadow.com/rma/
Once received at Oak Meadow, we'll issue you a refund, minus the 10% restocking fee, within 5 business days. Returned items must be received in like-new condition and not written or colored in, or highlighted. We don't refund shipping and handling charges.
What phone number/email can parents contact for support?
802-251-7250 / [email protected]
ODP Business Solutions, LLC
ODP Business Solutions, LLC, an operating company of The ODP Corporation (NASDAQ:ODP), is a leading B2B provider of workplace and technology solutions, combining an extensive range of products and services with a national footprint and hundreds of experienced business advisors. As a trusted partner, ODP Business Solutions supports over 120,000 corporate clients with navigating the often complex needs of today’s business environment. From accessing comprehensive solutions and strategic alliances, to supply chain innovation and robust digital platforms, ODP Business Solutions helps customers achieve business results across every industry.
Return Policy
Refunds and Exchanges
Your complete satisfaction is our primary concern.
At ODP Business Solutions, we want to be sure that every purchase is the right one for You. If You are dissatisfied with Your purchase for any reason, You may return most items in their original packaging within 30 days of purchase for a replacement or full refund.
Exceptions:
- Furniture, Computers and Business Machines with accessories in original packaging can be returned within 14 days after purchase for a full refund.
- Opened Computers, Business Machines and Software (with accessories and original packaging) can be exchanged for the same item within 14 days of purchase.
- Cleaning, Sanitation, Breakroom, Safety (including COVID test kits, personal protective equipment, masks, face coverings, face shields, gloves, goggles, gowns, thermometers), Facility, and other related products and supplies cannot be returned.
- Special Order Products cannot be returned or exchanged. This includes items that are not stocked in one of our warehouses and/or are indicated as SPECIAL ORDER.
To place a return online, click on the Order Number under Order Tracking. Click on the Begin Return link on the Order Detail page to start the return process. For further assistance in processing your return online, or if the order does not have a Begin Return link, please contact Strategic Support at 800-279-1528 or email them at [email protected].
*Please Note: Multiple items may be submitted for return on a single Return Authorization, however, only one online Return Authorization may be submitted per order. If an additional return authorization is required, please contact Strategic Support at 800-279-1528 or email them at [email protected].
On Track School
EMPOWER. ENGAGE. EXCEL.
Welcome to On Track School, where online learning meets flexibility and excellence! From Kindergarten to High School, we provide a fully accredited, student-focused education designed for young learners on the move. With experienced teachers, personalized coursework, and an engaging curriculum, we empower students to thrive—anytime, anywhere.
Why Choose On Track School?
- Fully Accredited – Meets national academic standards, preparing students for college and careers.
- Personalized Learning – Custom pacing allows students to excel at their own speed.
- Proven Success – Our students stay engaged, motivated, and future-ready
- Interactive & Engaging – Digital resources, hands-on activities, and live teacher support.
- Supportive Community – Certified educators and a network of like-minded peers.
- Flexible & Mobile-Friendly – Ideal for athletes, performers, and students with unique schedules.
Our course catalog includes core subjects, high-interest electives, dual credit, and accelerated options. Join On Track School today and unlock a world of possibilities!
Return Policy
Curriculum Return & Payment Policy
At On Track School, we strive to provide high-quality curriculum resources to support your educational journey. Please review our policy regarding curriculum purchases and payment plans:
Non-Refundable Policy: All curriculum purchases are final. Due to the nature of our materials, we do not offer refunds for any curriculum, whether purchased in full or through a payment plan.
Payment Plan Cancellation: If you are on a monthly payment plan, you may request to cancel future payments with at least 30 days' notice before your next scheduled payment. Once canceled, you will no longer have access to the remaining curriculum materials.
How to Request Cancellation: To cancel future payments on a monthly plan, please submit a written request via email to [email protected] at least 30 days before your next billing date.
By purchasing our curriculum, you agree to these terms. If you have any questions, feel free to contact us.
OnFire Learning
Welcome to Onfire Learning, where your child’s education is set to soar! Our dynamic range of courses, from K-12 to career-boosting certification and trade programs, is designed to ignite curiosity and build future success. With our self-sustained curriculum, there’s no need for costly textbooks—everything your child needs is right here.
Our self-paced format lets them learn at their own speed, giving them the confidence to excel. Whether your child is preparing for college or a hands-on career, Onfire Learning is the key to unlocking their full potential. Invest in their future today!
Return Policy
30-Day Course Return Policy
At Onfire Learning, we want you to be fully satisfied with your course purchase. If you’re not, we offer a 30-day return policy to ensure your peace of mind. Here are the details:
- Timeframe: You have 30 days from the date of purchase to request a return.
- Refund Process: To initiate a return, contact us within the 30-day period. We’ll guide you through the process and provide any necessary instructions.
Customer Support
For any questions, concerns, or to start the return process, please reach out to our dedicated customer support team:
Email: [email protected]
Phone: 1-801-845-2713
We’re here to assist you every step of the way!
OptimaEd
OptimaEd brings students a unique learning experience in the Metaverse world – merging community connection and virtual learning together. Through OptimaEd’s distinctive learning environment, Step Up for Students recipients can explore the exciting opportunities we provide for families:
VR Explorations: Here, students can immerse themselves in virtual reality and embark on captivating adventures. From ancient civilizations to outer space, our VR explorations transport students to new worlds, fostering a sense of wonder and curiosity.
VR Courses: Optima Academy offers state-approved online on-demand courses, and we are thrilled to extend this opportunity to scholarship recipients through Step Up for Students. To explore the available courses and their descriptions, kindly visit the course listings and descriptions page HERE. We also offer a Content Creator Course and an Essentials to Everyday Life Skills Course.
For more information regarding the on-demand courses and the enrollment process, please visit us HERE.
"If you have any questions, need assistance with our products, please contact us at [email protected].
Refund Policy
Exploration-only Subscriptions: Following the receipt of their credentials, a scholar has a 3-day grace period during which he or she may request a refund.
Exploration Subscription with Headset Purchase: Following the receipt of their credentials and their headset, a scholar has a 3-day grace period during which he or she may request a refund.
Refunds only apply to Exploration Subscriptions, not headsets. Exceptions for headset returns and refunds may be requested but cannot be guaranteed and are subject to a restocking fee.
Outschool
Outschool is an online learning platform that empowers kids ages 3–18 to learn on their own terms with the widest variety of teachers, topics, and classes to suit any interest or academic need. Founded in 2015, Outschool partners with vetted, diverse, expert teachers to give kids everywhere greater access to high-quality education. Today, Outschool offers more than 140,000 online classes to more than 1 million learners in 196 countries worldwide.
You can find "Flex" Classes in My Scholar Shop. These flexible schedule (“flex”) classes, don’t rely on live meetings. In a Flex Class format, teachers conduct the class by posting in the Outschool classroom and engaging with learners asynchronously. Flex classes run for a minimum of one week.
Return Policy
You can learn more about Outschool's refund policy here: https://support.outschool.com/en/articles/4626920-class-specific-refund-policies-and-automatic-refunds
Please contact [email protected] for help completing your return.
PaperPie
FUNofReading.com is a PaperPie Brand Partner (formerly Usborne Books & More) offering Usborne books, Kane Miller books, Learning Wrap-Ups & SmartLab Toys.
EDUCATIONAL VALUE OF USBORNE BOOKS
• Entertaining & friendly non-fiction
• Subjects presented with unusual clarity & conciseness
• Many “hands-on” projects included to “test” concepts
• Puzzles interspersed for problem-solving & comprehension
• Pictures/diagrams to help “see” inside or how things work
• Many are internet-linked for further info
Kane Miller are award-winning books from around the world.
SmartLab Toys inspire creative thinking and provide opportunities for children & adults to learn & play together.
Learning Wrap-Ups = hands-on learning.
Return Policy
Returns must be completed within 30 days. To start the return process…
- Fill out the Returns Form completely: https://tinyurl.com/sufs-return
- Email completed form to: [email protected]
- Package your books thoroughly so they do not get damaged in shipment.
NOTE: Books must be received in new/undamaged condition to receive credit. - Mail returns directly to the warehouse:
Contact Phone Number: (218) 744-2136
EDC Publishing – Returns Dept.
(Becky Dean - E0699)
5402 S. 122nd East Ave
Tulsa, OK 74146
Customers are responsible for all return shipping charges. Returns may be sent Media Mail via the USPS.
Once returns are received at the warehouse, we will credit back SUFS. NOTE: Returns are never credited back to individuals – only to SUFS to credit back your SUFS account.
Please allow 2-3 weeks for processing. Thanks.